Account Deletion Request

How to delete your game account and data in 냥줍멍팔: 던전상회 (developer: BelongwithLabs).

Delete it in the Game

1. Open the Game, go to Settings, and tap "Account link and sale alerts".
2. Tap "Delete account" at the bottom of the window.
3. Read the notice and confirm twice. Your account information on the server and the data saved on this device are deleted immediately (except the "Data we keep" below).

A deleted account cannot be restored. If the Game cannot reach the server, nothing is deleted and you will be asked to try again.

If you removed the Game or cannot open it

Send an email titled "Account deletion request" to privacy@belongwithlabs.com.
Include the email address of the Google or Apple account you linked, or the nickname you used in the Game. After verifying your identity, we will delete your account within 7 days and let you know.

Data deleted immediately

• Google and Apple account link information (account identifier and email address)
• Device identifier, nickname, and shop name
• Orders and listings you posted on the Market (withdrawn and deleted), and the IP hash stored with your orders
• Your guild membership and the guild chat messages you wrote
• Sale notification token and notification settings
• Support messages and attached screenshots (deleted within one hour)
• Data and usage records saved on this device

Any other game account kept because you did not choose it during account linking is deleted as well.

Data we keep and for how long

• Completed Market trades, the in-game currency ledger, and progress records (level, currencies, equipment): a completed trade is also the other player's record, and the ledger is needed to check that all currencies add up, so these are kept only in a form that cannot be connected to you.
• Purchase records (order number, product, amount, time): kept for 5 years as required by law (such as the Korean Act on Consumer Protection in Electronic Commerce), then deleted.
• Analytics data (Google Analytics): collected only with a random app identifier not linked to your account, and deleted after the retention period (up to 14 months).
• Reports and enforcement records: kept only as long as needed to handle reports and prevent repeat abuse.
• The date of deletion and its reason (such as a user request): kept only as a record that the deletion was carried out.

If you want some of your data deleted without deleting your account, contact privacy@belongwithlabs.com.
For your other rights (access, correction, restriction of processing, and more) and region-specific information, see the Privacy Policy.